Tropical e-Banking


These Terms and Conditions provide information about Tropical Bank Limited’s Internet Banking Service (hereinafter referred to as IBS) provided to Customer (hereinafter referred to as the User) by Tropical Bank Limited (hereinafter referred to as the Bank) and set out the rights and obligations of the User and the Bank in connection with the use of the IBS. In the event of any conflict between these Terms and Conditions and the Rules and Regulations governing the User’s account with the Bank, these Terms and Conditions shall prevail.


These Terms and Conditions form the contract between the User and the Bank for using IBS. The User shall apply in the prescribed form for use of Internet Banking and the Bank shall at its discretion accept reject any such applications. By applying for Internet Banking for the first time, the User acknowledges and accepts these Terms & Conditions. Notwithstanding anything contained herein, all Terms & Conditions pertaining to the accounts shall continue to apply.


The Bank will prvide the customer with a unique customer identification (hereinafter referred to as Customer ID) and a temporary p ersonal Identification Number(hereinafter referred to asPIN) in the first instance.
As a safety measure, the User, should immediately change the PIN upon his/her first login. The User is requested to change his/her Password frequently thereafter.
The User acknowledges that the Customer ID and the PIN selected acts as the User’s authorized signature. This signature authorizes and validates all instructions made on the IBS.
The User is responsible for maintaining the confidentially of his/her Customer ID and PIN. Therefore, the User should not disclose it to anyone.
If the User forgets, loses or discloses the Customer ID or PIN he/she has to request for issue of a new PIN by presenting a written request to the Information Technology Department of the Bank.
The User agrees and acknowledges that the Bank shall in no way be held responsible for any loss as a result of information being disclosed by the Bank regarding his Account(s) or carry out the instruction of the User pursuant to the access of the Internet Banking and the User shall fully indemnify the Bank in respect of the same.

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I hereby acknowledge that I have read and understand the aforesaid terms and conditions and risk involved in Internet Banking operation and agree to comply with them.